Privacy Policy

At Pump Aid (“we, us“), safeguarding your privacy is paramount. This policy, in conjunction with our Terms of Use and related documents, outlines how we collect and process your personal data. Please read this carefully to understand our practices regarding your personal data and how we will handle it. By visiting pumpaid.org, you accept and consent to the practices described herein.

Data Controller

For the purposes of the Data Protection Act 1998 (the Act), Pump Aid serves as the data controller, with our registered address at 3rd Floor, 86-90 Paul Street, London, EC2A 4NE. Our nominated representative for the Act is Duncan Marsh, CEO.

Information We Collect

We may collect and process the following data about you:

Information you give to us: This may include your name, email address, phone number, postcode, and company name, among others, which you provide by submitting a form on pumpaid.org or corresponding with us via phone, email, or other means.

Information we collect about you: During your visits to our site, we may automatically collect technical information, including your internet protocol (IP) address, login information, browser type and version, time zone setting, and browsing activity.

Information we receive from other sources: We may receive information about you from third parties, such as business partners, sub-contractors, advertising networks, and analytics providers.

Cookies

Our site uses cookies to enhance your browsing experience. Cookies are small files downloaded to your computer that improve site functionality. You can adjust your browser settings to disable cookies, though this may impact site functionality. We use both first-party and third-party cookies, including Google Analytics cookies, to analyse site usage and improve content engagement.

How We Use Your Information

We use the information we collect in the following ways:

  • To fulfill contracts and provide requested products/services
  • To send information about goods/services that may interest you
  • To notify you about changes to our services
  • To administer our site and improve user experience
  • To ensure site security and prevent fraud
  • To measure advertising effectiveness and deliver relevant ads
  • To make recommendations to you and other users

Disclosure of Your Information

We may share your information with selected third parties, including business partners, advertisers, analytics providers, and others. Additionally, we may disclose your data in the event of business transactions, legal obligations, or to protect our rights and property.

Data Storage

Your data may be transferred to, and stored at, locations outside the European Economic Area (EEA). By submitting your data, you consent to this transfer. We will take all reasonable steps to ensure your data is treated securely and in compliance with this policy.

Access to Information

You have the right to access information held about you under the Act. To exercise this right, please contact us using the details provided below.

Changes to Our Privacy Policy

Any changes to our privacy policy will be posted on this page and, where appropriate, notified to you by email.

Contact

For questions or requests regarding this privacy policy, please contact us at info@pumpaid.org.